WhatsApp down: IT ministry asks Meta the reason behind two-hour global outage


WhatsApp was down globally for a full two hours on October 25. Users across the world were facing issues with sending and receiving messages, uploading status, downloading images and much more. They were basically unable to use the app for about two hours.

For this, Meta accepted and fixed the issue. The company did not give any specific reason as to what caused the power outage. It just said that the outage was due to a technical error on their end. Now, MeitY has reportedly asked Meta India to submit a report on what caused the outage. Notably, the IT ministry is also keeping an eye on Meta for any cyber attacks.

META has to submit a report about the outage to the Cyber ​​Emergency Response Team of India, CERT-In, the watchdog of the IT ministry.

For those unaware, WhatsApp has over 2 billion users globally, with India being its largest market, with over 400 million users.

WhatsApp down globally for almost two hours on 25 October

On October 25, the WhatsApp global outage began at 12.30 pm IST. DownDetector revealed that 69 percent of users faced problems sending messages, and 21 percent of users faced server connection-related issues. And about 9 percent of users were unable to use the app due to unknown reasons. WhatsApp users were unable to make voice or video calls or download pictures during these two hours.

During the outage, Meta issued a statement acknowledging the problem being faced by users globally. “We are aware that some people are having problems sending messages and we are working to restore WhatsApp to everyone as soon as possible,” Meta said.

At around 2.30 pm IST, the messaging platform was rolling out to all users. Notably, other meta services including Facebook and Instagram remained unaffected during the WhatsApp outage.

Last year, Meta suffered similar global outages on Instagram, Oculus and WhatsApp that lasted over 6 hours.

Post WhatsApp down: The IT ministry asked Meta the reason behind the two-hour global outage that first appeared on BGR India.

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