WhatsApp bans 30,27,000 accounts in India between June 16 and July 31: Find out why

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WhatsApp has released its second “User Security Monthly Report”, which claims to have blocked more than 30 million Indian accounts over a 46-day period from June 16 to July 31. And keep WhatsApp users safe. Prohibited accounts include the company’s own prevention and identification procedures and accounts that have acted on user reports or complaints received by it.

WhatsApp says its top focus is to prevent accounts from sending automated bulk spam on a scale. In addition to behavioral signals, the company relies on unencrypted information such as user reports, profile photos and group photos and descriptions in addition to deploying advanced AI tools and resources to detect and prevent abuse on the platform.

The agency said more than 95 per cent of the bans in India are due to unauthorized use of automatic or bulk messaging. It adds that most of the requests from users aim to recover their account after the step of banning their account or reach out for product or account assistance. It identifies an Indian account with a +91 phone number.

The company said it received a total of 594 complaints from users during the period regarding various issues related to ban application, product support, account support, security support and so on. Of which it took remedial action in 74 cases (were t was a prohibited application).

“We are particularly focused on prevention because we believe it is much better to stop malicious activity in the first place than to detect it after a loss,” the company said in a public statement. “Abuse detection works in three stages of an account’s life cycle: registration time, messaging time, and negative feedback, which it receives in the form of user reports and blocks,” it added.

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