The company reported that Meta-owned WhatsApp banned a record more than 4.5 million bad accounts in India in February in compliance with the new IT rules 2021. Between February 1 and February 28, WhatsApp said in its monthly compliance report, “4,597,400 WhatsApp accounts were banned and of these, 1,298,000 accounts were actively banned.”
The most popular messaging platform, which has nearly 500 million users in the country, received another record 2,804 complaint reports in February in the country, and a record “action taken” 504.
“This user-safety report includes details of user complaints received and actions taken by WhatsApp, as well as WhatsApp’s own preventive actions to deal with abuse on our platform,” a company spokesperson said.
“We will continue to be transparent in our work and will include information about our efforts in future reports,” the spokesperson said.
Meanwhile, in a bid to empower millions of Indian social media users, Minister of State for Electronics and IT, Rajeev Chandrasekhar recently launched the Grievance Appeal Committee (GAC), which will look into their concerns regarding content and other issues.
To strengthen the country’s digital laws to tame Big Tech companies, the newly formed panel will look into appeals by users against decisions of social media platforms.
The IT Ministry had last month notified setting up of three GACs as required under the amended IT Rules, 2021.
In a major push towards an open, secure, reliable and accountable Internet, the Ministry of Electronics and IT has notified certain amendments aimed at protecting the rights of the ‘Digital Citizen’.
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