Uber CEO refutes claims of plans to exit India


Uber on Thursday denied a report that claimed the ride-hailing major planned to exit the Indian market and in discussions with potential buyers to sell its India business.

Bloomberg reported that the US-based company explored selling the India business, but “suspended discussions after tech startup valuations deteriorated.”

In a statement shared with IANS, an Uber spokesperson said the company never discovered an exit from India – not even for a minute – and the report is “clearly false.”

“India today is as important to Uber as it was nine years ago when we launched. We are serving riders and drivers in over 100 cities, aggressively hiring Indian talent, and planning for the next decade and beyond,” said a company spokesperson.

Uber competes with SoftBank-backed Ola in the country.

Uber CEO Dara Khosrowshahi said in April that it would expand its product and team in India.

“We continue to expand the product offering for the Indian consumer. Be it autos, motos or high-capacity vehicles or rentals, India has always been a huge part of the Uber journey,” he said during the virtual i3 summit organized by Times Bridge.

Uber aims to expand its engineering talent in India to over 1,000 people from 700 currently, they had announced.

Last month, Uber India’s director of central operations, Nitish Bhushan, said that they are “always striving to make driving with Uber a viable and attractive option for drivers and the recent hike in fares has increased their per trip income.” will grow directly”.

To address the frustration for riders and drivers alike, the company is also showing drivers the travel destination before they decide to accept the ride.

“Drivers told us at the Uber advisory council meeting that they want more flexibility around payments. We are now showing drivers the mode of payment (cash or online) before the start of the journey,” the company said.

To make the decision in cash or online irrelevant, the company has also introduced daily wage process for drivers.

Along with these changes, the company said that they are also strengthening their service quality expectations with drivers, especially in areas such as cancellation and ensuring AC rides.

The Uber CEO refuted the claim that it planned to exit India which had earlier appeared on BGR India.

Read full article here

Leave a Reply