Samsung Galaxy S20 users with green ‘Line on Display’ are getting a free screen replacement

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Earlier this year, the Samsung Galaxy S20 series, which was launched back in 2020, hit the headlines again, but for an infamous reason. Many Galaxy S20 users complained that their device was showing a vertical green line on the display. The problem then only seemed to be there for a few users, but it seems that it still persists, and it is reaching many S20 series models. Thankfully, Samsung appears to be acknowledging this display fault and is reported to be offering free screen replacements for all Galaxy S20 series phones in Vietnam.

Galaxy S20 users in Vietnam are getting a free one-time screen replacement

According to a Vietnamese publication (Via, tinh teSamsung has launched a one-time free screen replacement program for Samsung Galaxy S20, Galaxy S20+ and Galaxy S20 Ultra devices. This will be for the models that are facing the problem of vertical green line on the display.

“There are certain VOCs from customers regarding Line In Display in their handsets during the out of warranty period without any physical damage or signs of waterlogging. In order to support customers it has been decided to consider this issue for only one time FOC replacement of OCTA assembly with battery in above models by 31st December 2022,” notes the Galaxy S20+ user’s service manual.

This confirms that Galaxy S20+ users with this ‘Line on Display’ issue will get a free one-time screen replacement till December 31, 2022. Also, this will be valid only if the handset has no other physical damage or signs of water damage and is in out-of-warranty stage. The publication further reveals that not only the Galaxy S20+, but also the vanilla Galaxy S20 and Galaxy S20 Ultra support the free screen replacement program.

While this is a good decision from Samsung, it seems that it is limited to Vietnam for now. Currently, it is unknown whether the program is available in India, but we will know about it soon, once we do, we will update the story.

Samsung Galaxy S20 users with the green ‘Line on Display’ are getting a free screen replacement, first appeared on BGR India.





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