Printer ink cartridges are marked as counterfeit due to Canon mayhem and lack of chip

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It’s no news that industries have been delayed due to global chip shortages. Among other things, chip shortages are affecting printers that use chips to confirm whether an inserted ink cartridge is fake or genuine. The ongoing situation has also forced Canon to ship toner cartridges without copy protection chips. This has actually prompted some of the company’s multifunction printers to falsely flag official cartridges as knockoffs.

Social media is filled with accounts where users document how their Canon printers are showing an error message when they insert a genuine ink cartridge from the company without the copy protection chip. The situation has also forced Canon to explain to users of the affected multifunction printer how to bypass its digital rights management tool. Previously, this device prevented Canon printer users from using ink cartridges not manufactured by the company.

The company’s German arm has acknowledged the issue in a support page listing the affected device and the way the digital rights management tool can be bypassed. Canon wrote in the post, “Due to a global shortage of semiconductor components, Canon is currently facing challenges sourcing some of the electronic components used in our consumables for our multifunction printers (MFPs).”

“To ensure a continuous and reliable supply of consumables, we have chosen to supply consumables without a semiconductor component until normal supply resumes,” the company assured, adding that using ink cartridges without a chip would “print There will be no negative impact on quality”. ,

In the same support page, Canon lists all multifunction printers that are affected by this problem and how users can continue to use ink cartridges without the chip as it tries to resolve the situation. The company has listed a total of 19 multifunction printer models that could be affected by this problem.

Meanwhile, the company, in a statement to Engadget, said that there is no shortage of ink cartridges and will provide a continuous supply of toner cartridges to its customers.

Printers flagged ink cartridges after Canon scramble and chip shortage as fakes first appeared on BGR India.

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