Realme on Friday introduced a new Realme Care+ service for all its smartphones, which includes benefits such as extended warranty, protection against liquid spills, accident and screen protection. Essentially, the new protection plan is meant to make your phone last longer, while also ensuring that you don’t end up paying a hefty sum for the choice of screen replacement.
The Realme Care+ plan is a part of the company’s new care service system that “brings a seamless and effortless end-to-end customer support to its users.” Realme plans to bring support for its over 70 million users across online and offline touch-points, such as WhatsApp support numbers and social media. Realme claims that it has opened more than 1,000 service centers across the country. The new Realme Care+ service will be available at all these centres.
Realme Phone users subscribing to the Realme Care+ plan will pay a starting price of Rs 489. There are various tiers available as a part of this plan, Privilege being the one with the most services. The Realme Care+ Privileged plan will let customers avail “Mobile Protection Services” through multiple packages, such as extended 1-year warranty, 1-year screen protection, and 1-year accidental and liquid protection.
The company said that Realme Care+ subscribers will have access to the company’s “trusted experts”, hassle-free claims process, and authorized service centers with genuine parts for their devices. Anyone who owns or is buying a Realme smartphone will be eligible for Realme Care+ across online and offline channels. there is one dedicated website Through which customers can buy Reality Care + directly.
The company’s new customer service initiatives include a new technical support center in addition to service centers, to ensure “faster and more professional maintenance”, in nine regional languages (Tamil, Telugu, Hindi) from 9 am to night. Ensures access to realme’s social media handles for quick support between 9am. Bengali, Gujarati, Kannada, Malayalam, Marathi and Punjabi), and a unified communication system including system SMS notification and live tracking.
New Realme Care+ service comes with extended warranty, overall protection for the phone first appeared on BGR India.