Mumbai Metro One Private Limited (MMOPL) which operates metro service in Mumbai has introduced the concept of ‘e-ticket’ for its passengers. This e-ticket can be booked directly from WhatsApp. It is claimed that “Mumbai Metro One is the world’s first MRTS (Mass Rapid Transit System) to offer e-tickets on WhatsApp”.
For the unaware, this metro service runs on the Versova-Andheri-Ghatkopar route of the city. Passengers already have a paper QR ticketing system which they can avail through ticket counters.
How to book Mumbai Metro One e-ticket on WhatsApp
Here are the steps to book e-tickets now from WhatsApp:
- Open WhatsApp and 9670008889. send text to “Hi”
- Then you will receive an OTP on WhatsApp
You have to show this OTP at the ticket counter and pay the required amount. This OTP will be valid for 5 minutes only. This One Time Password can be generated at the ticket counter to avail Metro within 20 minutes of the booking time. As mentioned earlier, passengers already have the option to scan the QR code and get the ticket on the platform.
Mumbai Metro One launches e-tickets through WhatsApp.#eticketingwithmetroone #metrooneonwhatsapp#hello facility#e-ticket #2a #metro7 #mumbaitron #Mumbai #MRTS #QR code #bilsee #attack #Facility #eCommerce #route – producer #number 1 @BilC pic.twitter.com/n7Q39hgpov
— Mumbai Metro (@MumMetro) April 15, 2022
However, it would have been even more helpful if there was an option to know the fare of different routes directly from the WhatsApp bot. MMOPL claims to have adopted several technological innovations such as bank combo cards, mobile QR tickets and loyalty programs.
For those unaware, Versova-Andheri-Ghatkopar is the first metro route in Mumbai and Mumbai Metro One has a daily ridership of 2,60,000.
The Brihanmumbai Municipal Corporation (BMC) in association with WhatsApp launched a WhatsApp chatbot named MyBMC Assist. This chatbot will allow the citizens of Mumbai to seek support, register complaints, apply for festival permissions, license renewals, make payments and much more. Mumbaikars just need to send the text “Hi” on WhatsApp to 89999228999 to avail the services ranging from grievance redressal to license renewal.
How to book Mumbai Metro One e-ticket on WhatsApp The post first appeared on BGR India.