Government of India to introduce voice command feature for UMANG app

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Unified Mobile Application for New-age Governance (UMANG) will soon add voice command feature. After adding this feature, you will be able to operate this app on voice commands like Apple’s Siri and Amazon’s Alexa.

UMANG, a Digital India initiative of the Ministry of Electronics and Information Technology, introduces a voice command feature to make it easier for people to access information. The app was introduced to ease access to government services.

The Indian government in collaboration with AI firm Senseforth.ai has added voice command feature to the UMANG app. This feature will be added in both Hindi and English languages. Also 10 major Indian languages ​​will also be added to the app after 6 to 8 months.

“Governments around the world are embarking on a journey of digitization, and potentially a large part of people’s dreams may be missed by not using the citizen services provided on digital platforms,” said Sridhar Marie, Co-Founder, And the chief executive officer of Bengaluru-based Senseforth.ai told ET.

With the introduction of the voice command feature, you will be able to do everything from downloading your vaccination certification to viewing your PF passbook, saying ‘Hey Umang’. Adding this feature to the app will be of great benefit to those people who cannot take advantage of any service by typing. In such a situation, these users can take advantage of the facilities available on the app by speaking in Hindi language on the app.

“Interactive AI is one way to address this by using local language input via voice or text and then providing the same level of service without using a mobile app or visiting a website,” Marie said.

It is worth noting that before bringing the voice command feature in the app, the government had created a support page. This assistance is available on 13 citizen services including e-Raktkosh, EPFO, Jan Aushadhi, ESIC (Employees State Insurance Corporation), National Scholarship, and AICTE (All India Council for Technical Education), COIN and Atal Pension Yojana.

Other features will be added to the app in the near future. In addition, the feature was made available to over 500,000 users who interacted with the text-based virtual assistant asking over a million questions.

The Indian government post to introduce the voice command feature for the UMANG app first appeared on BGR India.

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