Google purged over 1.11 lakh bad content in India over user complaints


Google in June this year removed 1,11,493 bad content based on user complaints in compliance with the new India IT Rules, 2021.

Most of the content it removed was related to copyright infringement, while other categories included trademarks, court orders, graphic sexual content, fraud and others.

In the same period, the tech giant received 32,717 complaints from users in the country related to third party content believed to violate local laws or individual rights on various Google platforms.

“Complaints include different categories. Some requests may allege infringement of intellectual property rights, while others claim violations of local laws restricting types of content on grounds such as defamation,” Google said in a statement.

“In addition to what our users report, we invest heavily in fighting harmful content online and using technology to detect and remove it from our platform,” it said in its monthly compliance report.

The company said that as part of its automated identification procedures, it deleted 528,846 accounts in the country.

“We invest heavily in fighting harmful content online and use technology to detect and remove it from our platform. This includes using automated identification processes for some of our products to prevent the spread of harmful content such as child sexual abuse material and violent extremist content,” Google said.

As per the Information Technology (Intermediate Guidelines and Digital Media Code of Conduct) Rules, 2021 (IT Rules), Google, along with other social media platforms, is mandated to publish monthly transparency reports with details of complaints received from users in India. Actions taken, as well as removal actions taken as a result of automatic detection.

Under the new IT Rules 2021, large digital and social media platforms with more than 5 million users will have to publish a monthly compliance report.

Google said, “We evaluate content that is reported to us in accordance with our Community Guidelines, Content Policies and/or Legal Policies.”

A post by Google purging over 1.11 lakh bad content on user complaints in India first appeared on BGR India.

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